“The best combination of broad awareness plus deep expertise across a variety of software delivery methodologies. Point him at a problem and he will quickly and effectively address it. He will add value as an individual, as a leader, and as an educator.” — Flash Kowaleski
“Easily one of the best managers I've had in my entire career. He brings structure and clarity to complicated situations while still making people feel heard and valued — that's pretty rare.” — Paul Morris
“Really good at organizing project flow and deadlines, gathering requirements, and relaying important information to the right people in a timely manner. Radiates a positive vibe in the office.” — April McNair
“One of the best project managers I have ever worked with. He has the unique ability to manage multiple projects with great efficiency, inspire respect and professionalism from the team, and transform negative feedback into constructive criticism. He wears a lot of hats and wears them well.” — Spyros Dimitropoulos
“The man with the plan. Deadlines met with speed and quality while maintaining a hassle-free, nurturing environment that promoted individual and mutual growth. A vital asset to any company.” — Lee Marsland
“Far and away the best project manager I have worked with. He managed 30-40 separate mobile applications, complex 3D applications, and experimental AR technologies simultaneously — and was up to speed within two weeks. He holds people responsible without embarrassing them, and is always concerned with moving forward and keeping morale high.” — Jeff Kelsey
“Clearly articulates goals and keeps the team focused on what matters. Fights for his team members and puts the interests of the project ahead of his own.” — Marcie Yordy
“Cool headed and forgiving under pressure. If he wasn't running this project it would not have gone as well as it did. I would work with him anytime.” — Matt Brown
“I pride myself on being stern, strict, and rigorous, and this praise is not lightly placed. Christian is just that good. He knows his limits and knows how to overcome them. The surprise at his ability will be short lived — you will come to rely heavily upon him.” — Chris Henggeler
“An effective leader of development teams. Detail oriented with solid ability to ship.” — Rodney Harper
“Worked on both traditional and Scrum projects with great results. We were sorry to see him go.” — Anna Farr
I elevate teams.
I clear the path.
I ship products.
The hardest problems in software delivery are people problems. I read rooms. I can tell you who’s disengaged, what the real blocker is, and where the process will crack next quarter, before a single metric turns red. Twenty years of paying attention will do that.
I match my approach to the team. A struggling team gets structure, investment, and a reason to believe. A capable team gets autonomy and someone removing obstacles they did not see coming. I operate at whatever level the work requires, across IT, software, and cross-functional teams, from training a Scrum Master on the proper application of a methodology to setting delivery strategy for executive leadership.
Career Trajectory
Work Experience
Head of Process / Lead Scrum Master
2022 – 2026
I walked into a studio with no delivery rhythm and built the framework that held for four years.
- ·Architected the studio's end-to-end delivery framework from nothing, compressing a 5+ month release cycle to a repeatable 3-month cadence that held for four years of Halo Infinite's live service lifecycle.
- ·Designed and implemented the planning infrastructure that gave leadership, release engineering, franchise, and community real-time delivery visibility and cross-team dependency accountability for the first time.
- ·Brought Jira to the studio and later led the full ADO-to-Jira migration for 200+ people: backend configured in 3 weeks, first full 11-team project migrated by week 5, zero disruption to delivery.
- ·Built a PMI-aligned product delivery framework using GitHub Copilot CLI that established clear role accountability and cut unnecessary process overhead across the studio.
- ·Developed 5 Scrum Masters into senior-level practitioners spanning IT, franchise, support, and software project teams.
- ·Created the studio's most trusted internal forum: open office hours that grew from zero to 45 voluntary attendees across all disciplines.
Senior Project Manager (ePMO) / Scrum Master
2020 – 2022
A blown-budget portal projected to be 2 years late. I cut it to 3 months, full quality.
- ·Took command of a blown-budget, off-schedule consumer portal, rebased the schedule, restructured vendor accountability, and cut a projected 2-year overrun to 3 months with full quality.
- ·Redesigned vendor governance from the ground up, resolving a six-month third-party blockage in a single call.
- ·Drove the Professional Services integration that expanded the portal from a consumer MVP into a full-service platform.
- ·Served as the VP of Project Management's most trusted strategic advisor, shaping hiring decisions and operational strategy.
- ·Delivery model credited by name as a direct contributor to Elevations earning their second Malcolm Baldrige National Quality Award.
Director, Delivery Operations
2019 – 2020
22-person startup with broken processes. I built real operations from the ground up.
- ·Built the entire delivery operations function: project plans, scheduling, accountability, and reporting.
- ·Owned the full people lifecycle for 15 engineers and QA: coaching, reprimanding, releasing, hiring.
- ·Worked with sales to turn undefined offerings into real scoped products clients could understand and buy.
- ·Rebuilt client trust through direct communication and delivery transparency they had never had.
Manager, Technical Program Management
2015 – 2019
The dev teams ran Scrum. The PMO still reported in Waterfall. I rebuilt the layer between them.
- ·Rebuilt the PMO from Waterfall to Agile-native, retraining and restructuring the entire team into Scrum Masters, Product Owners, Business Analysts, Agile Coaches, and Technical Program Managers.
- ·Founded and led the company's LACE (Lean Agile Center of Excellence), including a Scrum of Scrums and Community of Practice, earning a parent-company Excellence Award.
- ·Directed the company's first-ever PI Planning and Release Train, a cadence still active today.
- ·Promoted to Manager and served as Interim Director with full authority over 15 people, budgets, and value streams.
Program Manager / Implementation Consultant
2013 – 2015
I built the acquisition playbook that turned store closures into a repeatable process.
- ·Designed the acquisition playbook from scratch covering systems, budgets, warehouse ops, POS, and staff training, proved it in the field on the first store closure in Dallas.
- ·Promoted mid-tenure from Implementation Consultant to Program Manager as the model scaled to 90+ locations.
- ·Eliminated $1.3M in recurring annual waste by integrating RSG's system directly into Finish Line's warehouse infrastructure.
Chief of Staff / Program Manager
2012 – 2013
The previous PM walked out the day I arrived. Three product lines, nineteen direct reports, zero framework.
- ·Took command of three simultaneous product lines with no framework, no handoff, and 19 direct reports on day one.
- ·Identified shelved DoD training assets, built the commercial case, secured CECBEMS certification, and brought the world's first digital interactive accredited medical curriculum for first responders to market.
- ·Drove 30% profitability growth within two quarters while executing a full Waterfall-to-Agile transformation.
Education & Certifications
Bachelor of Science, Computer Science
Westwood College · Graduated
Professional Scrum Master I
Scrum.org
Lean Six Sigma Green Belt
ReedGroup Corporate Program
Google AI Professional Certificate
Google · 7 of 7 courses complete
Agile Leadership Specialization
University of Colorado
SAFe Agilist
Scaled Agile, Inc.
Project Management Professional
Project Management Institute
Certified Scrum Product Owner
Scrum Alliance
References
“The best combination of broad awareness plus deep expertise across a variety of software delivery methodologies. Point him at a problem and he will quickly and effectively address it. He will add value as an individual, as a leader, and as an educator.”
Flash Kowaleski
Senior Scrum Master @ Halo Studios